Aurato Help Center
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FAQ
Atlas
What is Aurato Atlas?
Atlas is Aurato’s public, source-linked map of payment methods, markets, schemes, systems, operators, PSPs, standards, regulations and identifiers. Every page is a view of the same canonical Graph record.
How often is the data updated?
Records are updated when Aurato maps a new source, observes a changed fact or improves a relationship. The observation date, effective date and change history stay separate so you can see what changed and when.
Where do the numbers come from?
Metrics are linked to public evidence wherever possible. The four headline numbers and every table that repeats them use the same canonical metric record, period and source.
What is an entity in Aurato?
An entity is one canonical record for a payment method, market, PSP, currency, scheme, system, operator, regulator, economics record, compliance requirement, standard, bank, identifier or card product. The Taxonomy page explains the boundary of every entity type.
Why can one product connect to several entity types?
Aurato keeps the customer-facing method, governing scheme, technical system and operating organization separate. Their relationships explain the complete payment flow without collapsing distinct roles into one label.
Why do some fields show a dash?
A dash means Aurato does not currently have a sufficiently supported value for that field and scope. It is an explicit data gap, not a zero and not an inferred value.
How can I report a correction?
Use the Contact page and include the record name, the field you believe is incorrect and a primary source. Aurato can then review the evidence without overwriting the historical record.
Using Atlas
What is the difference between an overview and a record page?
Overview pages help you search, filter, sort and compare one entity type. A record page focuses on one canonical entity and brings together its attributes, metrics, relationships, sources and related records.
How does Search Atlas work?
The search control in the header searches across the canonical records available in Atlas. Select a result to open its record page; use the search field on an overview page when you only want to search within that catalog.
Can I combine search, filters and sorting?
Yes. Catalog search, filters and sort controls work together, so you can narrow a dataset and then rank the remaining records without losing the active selection.
How do Show more and Show all work?
Tables begin with a compact set of records. Show more reveals the next batch and Show all is offered for datasets within the supported size limit; access to the complete filtered table depends on your plan.
What do Favorites do?
Favorites let you mark records you want to revisit. They are available from record pages and are collected for quicker access through your account experience.
Will my place in a long table be preserved?
When you open a record from an expanded overview and return, Aurato preserves the expanded batch and restores your position where possible.
Sources & Methodology
What does source-linked mean?
Source-linked means a fact, metric or relationship retains a connection to the evidence used to support it. Sources remain separate records so one publication can support several claims without duplicating the evidence.
Where do the numbers come from?
Aurato prioritizes official publications, regulatory data, scheme and operator reporting, company disclosures and other traceable public evidence. The Sources registry shows the evidence currently mapped into the Graph.
What is the difference between observed and effective dates?
The observed date records when Aurato retrieved or reviewed the evidence. The effective date records when the rule, event or data point applies in the real world.
What happens when sources disagree?
Aurato keeps scope, period, unit and provenance attached to each observation. Conflicting claims can therefore remain distinguishable instead of being silently averaged or overwritten.
Does Aurato publish estimates?
Aurato may publish a clearly scoped best-effort estimate when no single authoritative total exists. The definition, period, assumptions, source set and confidence should make the estimate distinguishable from a reported figure.
Subscriptions
How do Basic, Premium and Pro differ?
Basic covers public Atlas browsing and favorites. Premium adds full table access, identifier lookups, PSP information, personal API and MCP keys, Dashboard access and 500 tokens. Pro adds custom APIs, Workspace access and 1,000 tokens.
Can I choose monthly or yearly billing?
Yes. Use the switch in the account panel to compare monthly and yearly prices before choosing a plan. Basic remains free in both views.
How do Show more and Show all work?
Overview tables start with 10 records and record-page tables with 5. Basic can reveal up to 20 additional records, while Premium and Pro can reveal the complete filtered table without changing its filters or sort order.
Which plans include identifier lookups and Graph keys?
Premium and Pro include BIN/BIC lookup access plus personal API and MCP keys. Basic keeps the public Atlas browsing experience without those account features.
Tokens & Billing
What are Aurato tokens?
Tokens measure usage of Aurato Graph features such as API requests, MCP tool calls, Graph searches and identifier lookups. Your available allowance depends on your subscription.
Where can I track token usage?
Open the account panel and select Tokens to see your current billing period, remaining allowance, daily usage and five most recent activities.
Can I buy more tokens?
Yes. The Tokens tab provides access to billing and additional token purchases. Purchased tokens supplement the allowance included with your plan.
What happens when I use my included allowance?
Your account shows the remaining balance for the active billing period. You can add tokens from the Tokens tab or wait for the next plan allowance; Aurato does not treat a depleted balance as additional untracked usage.
API & MCP
What can I do with the API?
The API exposes canonical entity records and relationships for search, analysis and integration. API responses and Atlas pages are projections of the same underlying Graph data.
Are Atlas pages and API responses kept in sync?
Yes. Repeated values, such as market headline metrics, are rendered from the same canonical records used by the API instead of being copied into separate page-specific fields.
What is the Aurato MCP connection for?
MCP lets compatible AI tools discover and query Aurato Graph capabilities through a standard connection, so an agent can work with the same canonical entities and source-linked context available through Atlas.
Where do I manage API and MCP keys?
Open the account panel, select Tokens and choose API keys. Personal Graph credentials are an account feature for Premium and Pro plans.
What is the difference between Dashboard and Workbench?
Dashboard is the analytical view for monitoring and comparing Graph data. Workbench is the working surface for shaping reusable selections, exports and Graph outputs; availability depends on your plan.
Where can I check platform availability?
The Status page reports availability for Atlas, Hub, Graph API and Graph MCP and publishes recent service and data changes.