Compliance

Customer Due Diligence

Requirements for identifying and verifying customers and businesses, establishing beneficial ownership, assessing risk and applying enhanced or ongoing due diligence.

13regulations

Consumer Protection

Requirements protecting payment users through transparent conduct, error resolution, complaint handling, refund rights, ombudsman access and fair outcomes.

11regulations

Sanctions & Screening

Authoritative designation lists and guidance for screening customers, counterparties, owners and payments against sanctions restrictions.

13regulations

AML & Monitoring

Requirements for risk-based AML/CFT programmes, payment transparency, transaction monitoring, investigations and suspicious-activity reporting.

17regulations

Operational Resilience

Requirements for resilient payment operations, ICT risk management, incident response, business continuity, outsourcing and supervisory reporting.

13regulations

Data & Security

Requirements governing payment and personal data collection, storage, localisation, transfer, retention and information-security safeguards.

14regulations

Regulation & Licensing

Core legal frameworks defining which payment activities are regulated, who must be licensed or registered and how providers are supervised.

26regulations

Pricing & Interchange

Rules governing interchange, card acceptance, routing choice, merchant fees and the transparency or fairness of payment pricing.

12regulations

Fraud & Reimbursement

Requirements for authentication, confirmation of payee, scam prevention, liability allocation and reimbursement when payment fraud occurs.